In this role, you will act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding.
You will guide prospects and customers from a technical and product perspective, help them successfully onboard and set up the platform, and proactively identify upselling opportunities based on customer needs.
This role is fully inbound-focused and ideal for a junior sales professional.
Tasks:
- Handle inbound sales inquiries from Austria and German speaking prospects and guide them through the product from a technical and business perspective
- Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis
- Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services
- Convince and upsell customers through value-based product pitching during onboarding and ongoing usage
- Collaborate closely with sales, operations, compliance, and product teams
- Contribute to internal improvements to continuously enhance customer experience and processes